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FAQ

If you are interested in participating, please send an e-mail to: surveys@petspanel.com.

All pet owners are welcome!

Yes, you can, however, the sooner you fill out the application form (it will only take a minute), the sooner you can participate in our surveys and receive rewards.

Everyone who becomes a member requires their own email address to register, so everyone can complete the survey and collect points of interest.

By participating and completing our surveys, it can be by telephone, online interviews, in person or by discussion groups.

Immediately, once you have completed a survey, you can enter in your Petspanel account and redeem your points.

Log in to your member account follow the menu list and select “Delete my account”, this will close your account and any points not redeemed will be lost.

Rewards

You can select the prize options, such as Amazon vouchers, PayPal Credits or donate to a charity.

Reward points are usually automatically added to your account after you have successfully completed a survey. Please contact us at members@petspanel.com if you have not received your rewards.

My Account

Click on the Log in button in the upper right corner and enter your username and your password.

You can update your profile, including contact information, name, e-mail etc, under “Profile”.

You can see your balance in your Petspanel account.

In “Account Information”, select “Change Password” 

Privacy

Some personal information will be collected when you register with us. During registration, Petspanel will ask you to provide your name, email address, some information about your pet and your location.

Your personal information is shared only with us.

We will not share or disclose any personal information without your permission. Except in cases where disclosure of confidential information may be required by law.

Technical

If you have problems with the link or search, please contact us at surveys@petspanel.com.

Don't see what you are looking for? 

I am a member

For queries regarding membership, incentives and points, please visit our FAQ page for all other queries, leave us a message and we will contact you shortly.

I’m not a member yet.

Want to become a member of Petspanel?

For all other enquirers, please leave us a message and we will contact you shortly.

I got a business query

Petspanel is owned and managed by CM Research Ltd, a market research organisation specialised in the veterinary and animal health sector. For more information please visit our website.

Please leave a message and one of our representatives will get in touch shortly.

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